Terms and Conditions


Important Legal Information

Welcome to Bestonlinecourses.com or one of the other websites owned by Broker Educational Sales & Training, Inc. (“BEST”). By using this website or a similar web site managed by BEST for our various co-brand partners (“Websites”), you signify your assent, without limitation or qualification, to the following terms and conditions of use. Please read these terms and conditions carefully before using the Website. BEST may at any time revise these terms and conditions by updating this posting. Because you are bound by any revisions to this statement, you should periodically revisit this page to review the then current terms and conditions by which you are bound.

BEST Guarantee

If you are not completely satisfied with your order, call BEST’s Self-Study Department at 800-345-5669 or send email to the self-study order department for a product exchange or refund. A product exchange will be done if you have not taken a chapter review test. A refund will not be issued if you have taken any chapter review test or attempted the final examination. We provide unlimited retakes for the chapter review tests and final examination.

Online Courses

Individual Producers who purchase their online continuing education courses from BEST have a 14-day money back guarantee.

All examinations must be completed within six (6) months of the date of purchase or the order will be voided due to the fact that BEST updates its materials as deemed necessary.

Note: state filing fees will be added to total purchase price.

Use of this Web Site

All content and information provided by BEST on its Web site, including but not limited to text, data, images, graphics and charts, is owned by or licensed to BEST and/or its licensed content providers. This content and information is protected by copyright and intellectual property laws. All rights reserved. No part of BEST’s Web site content or information may be reproduced, uploaded, transmitted, distributed, sold, published, or used for any commercial purpose without the express written consent of BEST. Use of the information is for private, noncommercial use only.

Trademark Policy

BEST is the trademark of Broker Educational Sales & Training, Inc. and is registered in the United States and other jurisdictions.

Copyright Policy

All Rights Reserved. All course materials offered by BEST are copyrighted by either BEST or its licensed content providers. No part of BEST’s course content may be reproduced, retransmitted, distributed, sold, published, broadcasted or circulated including individuals in the same company or organization without the express written consent of BEST. Course content shipped in paper book formats or received electronically via the Internet may be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials for a period of 12 months from the date of shipment or activation. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course without express written consent from BEST. It is also not permissible to make the course materials available to others over a computer network, Intranet, Internet, or any other storage, transmittal, or retrieval system. Although great effort has been made to ensure BEST’s course content contains accurate and timely information, it is provided with the understanding that the authors and publishers are not engaged in rendering legal, accounting, tax or other professional advice. If professional advice is required, the services of a competent advisor should be sought.

For Informational Purposes Only

All content and material on the BEST Website is copyrighted and reserved to BEST and/or its licensed content providers. It is intended to be used for informational purposes only. All products and services offered by BEST are not available in all states or license types. Information provided on this Website is believed to be accurate and reliable when posted. BEST cannot guarantee that information will be accurate, complete, and current at all times. BEST has tried to provide you with the most accurate and useful information possible. However, the content of our products and services may be affected by changes in law or industry practice, and, as a result, information contained in our products and services may become outdated. The material should in no way be used as an original source of authority on legal matters. The Websites may also contain technical inaccuracies or typographical errors. BEST will from time to time revise the information, products, and services described in the Websites, and BEST reserves the right to make such changes without notice.

Privacy Statement

At no time will BEST sell personal information we receive from you to anyone else. Information submitted to the Websites for purchases, registration, or personalized services will be used to fulfill orders as well as customer identification and notification purposes. From time to time BEST or its co-brand partners may send its customers information about products or services related to their profession. BEST’s Websites are designed to allow our customers to access their own accounts - securing personal information from the public. For the purpose of advertising, certain generic website information is collected. None of this information can be connected to any individual BEST user. BEST uses industry-standard encryption technologies to safeguard your information. All financial transactions conducted through BEST are encrypted for your security and protection. By using the Websites you agree to the collection and use of certain information by BEST.

Links to Other Internet Sites

Links to other Internet sites (“hyperlinks”) are included only as a convenience for you as a visitor to our Websites. BEST makes no judgments or warranties with respect to the accuracy, timeliness, or suitability of the content of any of these hyperlinks, and BEST assumes no liability for the content or presentation of the hyperlinks. By providing a hyperlink to a service or third party website, BEST does not endorse the linked service or website, its content, or its sponsoring organization. We encourage you to read the Privacy Statements of each and every website that you link to. Please note that these websites may or may not have privacy policies and those policies may be more or less restrictive than BEST’s privacy policy.

Viruses

There is always the possibility of unknowingly acquiring computer viruses on the Internet and thus we want to warn you about infections or viral contamination on your system. It is your responsibility to scan any and all downloaded materials received from the Internet. BEST shall not be responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to the Websites. You, and not BEST, assume the entire cost of all necessary servicing, repairs, or correction related to computer viruses.

Security

BEST takes standard precautions in seeking to ensure that our systems are secure and that they meet industry standards, including the application of firewalls for our Internet-based systems. When appropriate, BEST employs the use of encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms.

Information provided “As Is”

THE MATERIALS CONTAINED IN THE BEST WEBSITES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. BEST DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BEST DOES NOT WARRANT THAT THE ACCESS TO THE BEST WEBSITES WILL BE UNINTERRUPTED, THAT THE MATERIALS CONTAINED THEREIN WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE BEST WEBSITES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Damages

UNDER NO CIRCUMSTANCES SHALL BEST BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON THE WEBSITES, EVEN IF BEST OR AN AUTHORIZED AGENT OR BROKER, CONTRACTOR, OR REPRESENTATIVE OF BEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If applicable law does not permit the exclusion or limitation of liability or certain categories of damages, the above limitation or exclusion may not apply to you. In no event, however, shall BEST’s total liability to you for all damages, losses, or causes of action exceed the amount paid by you, if any, for accessing this website.

Other Terms and Conditions

By processing an order with BEST, or through a Website, you agree the number of course hours selected is within a close proximity to the number of hours required for a single license renewal cycle by your state and that BEST has the right to cancel any order we believe excessively exceeds your state requirement. In addition, you understand BEST may terminate your access to courses that are not completed within 12 months from the time of your order. You agree that BEST has the right to terminate an account at any time if BEST has reason to believe that the user is fraudulently accessing the courses for unauthorized reasons. If you have questions concerning any of BEST’s Important Legal Information, please feel free to contact us by calling our Customer Service Department at 800-345-5669 or send email to Customer Service.

System Requirements

Use our System Requirements Check to see if your computer is ready to run BEST content. The test will open in a new window.